Support Centre

Our Support Desk is available Monday–Friday, 08:00–18:00 CET.

For urgent technical issues outside business hours, email it-helpdesk@itsolutionsbox.org and include your employee ID and a description of the issue.

Microsoft 365 issues: m365-admin@itsolutionsbox.org

VPN connectivity: vpn-support@itsolutionsbox.org

General support: support@itsolutionsbox.org

To reset your password or access the employee portal, please contact the IT Helpdesk directly. Do not share credentials via email.